Director, HJBS Ltd
Heather has worked in the information arena for 30 years in both public and private sector
Monday 22nd May: 15:05pm - 15:35pm"Singing from The Same IM/IRM sheet – How Blue Triangle Housing Association is Improving People’s Lives by Improving How They Manage their Information”
Blue Triangle Housing
Association (BTHA) exists to support, accommodate and assist vulnerable people
in Scotland to achieve better lives. Creating, managing and sharing the
information and records we need to do this across our geographically dispersed
organisation with commissioning authorities, partner agencies and regulators is
In this case study, we will share our IM improvement experiences, how we recognised the need for change and how we are managing that change, learning lessons along the way.
Topic: Soft Skills - helping you as a professional, particularly in managing change, Technology - best practices and innovation Enterprise Content Management
The way we work is dramatically changing. Employees expect to work anywhere, anytime, on any device, using any app. Organisations are becoming smaller, leaner and outsourcing more services. The ways in which we create, manage and access organisational information and records are rapidly changing.
This workshop session will enable participants to:
- explore what this means for information management and governance;
- understand what this means for users and their IM expectations and requirements;
- consider what IG frameworks could be put in place;
- be excited and enthused by the opportunities these changes offer our profession.