Heather Jack

Director, HJBS Ltd

Heather has worked in the information arena for 30 years in both public and private sector organizations and set up her consultancy, HJBS Ltd. in 2003 firmly believing that too often technology rather than organisational need was driving information management in the increasingly digital world. She helps organisations do what they do better by managing their information as an asset to minimise risk and maximise value. Heather is a firm believer in the power of collaboration, sharing experiences and expertise not just within the IRM community but with colleagues across all disciplines.  

Session Details

Monday 22nd May: 10:10am - 10:40am
Armchair Panel with Introduction from: Ren Leming, IRMS Conference Director


Monday 22nd May: 15:05pm - 15:35pm

"Singing from The Same IM/IRM sheet – How Blue Triangle Housing Association is Improving People’s Lives by Improving How They Manage their Information”


Blue Triangle Housing Association (BTHA) exists to support, accommodate and assist vulnerable people in Scotland to achieve better lives. Creating, managing and sharing the information and records we need to do this across our geographically dispersed organisation with commissioning authorities, partner agencies and regulators is challenging.  

In this case study, we will share our IM improvement experiences, how we recognised the need for change and how we are managing that change, learning lessons along the way.

Topic: Soft Skills - helping you as a professional, particularly in managing change, Technology - best practices and innovation Enterprise Content Management

Tuesday 23rd May: 14:30pm - 15:00pm
The Future’s So Bright – I Gotta Wear Shades


The way we work is dramatically changing. Employees expect to work anywhere, anytime, on any device, using any app. Organisations are becoming smaller, leaner and outsourcing more services. The ways in which we create, manage and access organisational information and records are rapidly changing.

This workshop session will enable participants to:

  • explore what this means for information management and governance; 
  • understand what this means for users and their IM expectations and requirements;
  • consider what IG frameworks could be put in place;
  • be excited and enthused by the opportunities these changes offer our profession. 
2017 Countdown

2017 Sponsors