Records Manager, Lloyds Banking Group
Katharine has worked in Records Management for over 10 years,
As Records Manager for the Commercial Banking division of Lloyds Banking Group, Katharine is responsible for ensuring colleagues adhere to Group Records Management policy. This is delivered through advice, training, guidance and by supporting change programmes where records are impacted.
Lloyds Banking Group developed a toolkit to assess privacy and records impacts of change in the Bank. This talk is proposed by Hana Laws from Lloyds Group and Katharine Stevenson from Lloyds Commercial Bank. Hana will talk through the toolkit and how it is used across the Group; Katharine will discuss how this toolkit has been used by one of LBG’s Divisions – Commercial Banking. Case studies will demonstrate where the PRIA has led to records management improvements where they might otherwise have been ignored; the challenges, the successes and some failures from which we have learnt and made improvements.
Topic: Soft Skills - helping you as a professional, particularly in managing change