Marcia Jackson

Head Information Management, The National Archives

Marcia is Head of the Information Management Department at The National Archives. She has responsibility for raising capability in knowledge and information management across government. Marcia’s Department shapes the information management practices of central government through records and information management advice, guidance and assessment. Marcia also drives compliance with the Public Records Act. As part of her responsibilities, Marcia runs the Information Management Assessment programme, providing independent assessment of Government’s information management practice and provides training and senior briefings on information assurance and cyber security. Marcia’s previous experience includes regulating the re-use of public sector information, setting and measuring strategic targets for Customs and Excise and acting as secretariat to an inter-departmental data sharing group. 

Session Details


Monday 22nd May: 14:30pm - 15:00pm
Why Culture Matters


This session will explore:

  • What is information culture?
  • How to identify your information culture
  • Steps to improve your information culture
  • Cross government work on culture 
By the end of this session, you will have a better understanding of what your information culture is and why it’s instrumental in driving good information management practice.


Topic: Soft Skills - helping you as a professional, particularly in managing change

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