In the Spotlight: Jade Miles
Job Title: Group Marketing Manager
What attracted you to the IRMS Conference event?
Having joined the Information & Records Management industry in 2014 I felt it important to seek out an independent view of the key challenges surrounding the industry. As the premier major industry event the IRMS conference seemed the perfect place to get answers (or at least more questions).
Where do you see the Information Record Management industry heading over the next few years?
With GDPR coming in to force on 25th May 2018 some may think it is time to wind down as all the excitement is over, however in reality it is just beginning. There are so many advancing technologies and strategies that will ensure we are busy for many years to come. In my eyes AI is going to play a huge part in not only machine learning but also in compliance.
When you think about the industry, what keeps you awake at night?
The biggest surprise to me is just how much paper documentation organisations still have in not only their legacy records but also in their day-to-day processes. If you consider approximately 50% of an HR department's labour time is spent dealing with administration, the majority of which involves finding, sorting and processing paper records. That is a lot of paper that could be replaced by digital efficiencies, freeing up HR professionals to focus on core HR tasks.
If you have been to the IRMS Conference event before, what was your highlight?
Although I may be seen as biased the Box-it sponsored Sunday night is always my highlight. Having time to meet with peers ahead of the packed two day conference allows delegates and speakers time to network and discuss shared difficulties ahead of time. More importantly who doesn't like games, food and drink!
What do you feel is the most pressing pain point of end-users in the industry for 2018?
I imagine most people will give the same response. GDPR, there is just no getting away from it.
If a time machine could take you anywhere for one day, when/where would you go?
Whilst the past fascinates me, especially the fashion choices, I think given the choice I would visit the future. Being able to see how technology advancements have shaped our daily lives and how long it took us to get there!