Overcoming tough challenges – sensitive application of best practice information management at a children’s hospice charity

13:30 - 14:00

For over thirty years Children’s Hospices Across Scotland (CHAS) has been offering a full family support service for babies, children and young people with life-shortening conditions.  Join this session to hear how CHAS works with limited resources to handle information management and data protection in a way which  deals with the frequent ethical and emotional challenges that arise whilst also maintaining a compliant and enabling information environment.  Hear also how Oyster IMS have been supporting CHAS for the last five years with outsourced DPO and information management advisory services in order to help meet those challenges.