Linda Muller

Vice President, Records and Information Management and Partner, IST Management Services Inc.


As a Certified Records Manager, Linda‚Äôs leadership role oversees support to clients including the design, implementation, and maintenance of records management systems. With twenty five years of experience in records and information management, primarily international law firms including Perkins Coie LLP, Morrison & Foerster LLP, Littler Mendelson and Vinson & Elkins LLP, Linda has successfully managed technology implementations, data conversions, practice management problem-solving and solution building with legal practice groups, administrative departments, and regional offices. Linda has been instrumental in building strategic records management compliance plans for organizations by providing an in-depth analysis of existing RIM processes. As a trained TQM facilitator, Linda has led global teams to standardize firm-wide procedures, records retention policies, destruction guidelines, space management and construction of decentralized service centers. Linda is an active member of the Association of Records Managers and Administrators (ARMA), Institute of Certified Records Managers (ICRM), Association of Imaging and Information Management (AIIM, Certified Electronic Records Management Practitioner), and Information Records Management Society of the UK (IRMS). Linda is also a Contributing Advisor to the Master of Archives and Record Administration (MARA) program at the San José State University School of Library and Information Science.

 


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