In the Spotlight: Ben Henderson
Job Title: Pre-Sales and Delivery Lead
What attracted you to the IRMS Conference event?
It's the Annual UK event I must attend to keep tabs on whats happening in the UK to help with advance my career.
Where do you see the Information Record Management industry heading over the next few years?
The world of digital is going to take over. We will need new records managers to manage new problems.
When you think about the industry, what keeps you awake at night?
Where is all the information and how can it be managed.
If you have been to the IRMS Conference event before, what was your highlight?
The community and opportunity to spend time with my peers.
What do you feel is the most pressing pain point of end-users in the industry for 2018?
Probably exactly what keeps me up at night keeps most people up. For me it's how do we solve this problem but for others is might just be a case of understanding what their problem looks like.
If a time machine could take you anywhere for one day, when/where would you go?
10 years into the future to see how people are managing content. Are they still using folders? Are they using more metadata? Are humans still filing content and managing it?