In the Spotlight: Michelle Megran

Company: Crown Records Management

Job Title: Customer Relationship Manager


What attracted you to the IRMS Conference event?

It's a great opportunity to showcase what Crown Records Management and keep up with what is happening in the industry.

Where do you see the Information Record Management industry heading over the next few years?

Paper Free has been talked about for as long as I remember. I don’t think paper will ever completely disappear. Well, not in my lifetime but it will continue to decrease as the business world becomes more digital

When you think about the industry, what keeps you awake at night?

I’m normally so tired at the end of the day I go straight to sleep ! However, I am constantly amazed at how quickly technology has advanced and wonder what we will all be using in another decade or more. A world full of Robots?

If you have been to the IRMS Conference event before, what was your highlight?

The evening meal and networking in a more relaxed environment – obviously over a drink or two!

What do you feel is the most pressing pain point of end-users in the industry for 2018?

Resource I.e. Time and money employed in trying to ‘manage’ their information rather than outsourcing to a company such as us!

Who has helped shape your career, and how?

My career started at Wincanton which is where I learnt all about an industry I did not know existed.

If a time machine could take you anywhere for one day, when/where would you go?

I would love to go back to the day my beautiful daughter was born

2019 Countdown


2018 Sponsors