In the Spotlight: Susan Haden
Company: Department for Education
Job Title: Records Management Team
What attracted you to the IRMS Conference event?
To learn more about the industry as I'm new to this field of work.
Where do you see the Information Record Management industry heading over the next few years?
Digital, digital, digital!
When you think about the industry, what keeps you awake at night?
Nothing - a solid 8 hours every night!
If you have been to the IRMS Conference event before, what was your highlight?
First time attending.
What do you feel is the most pressing pain point of end-users in the industry for 2018?
Resistance to change!
Who has helped shape your career, and how?
Myself - through ongoing study/self-development.
If a time machine could take you anywhere for one day, when/where would you go?
The 2017 Bilderberg Conference.