Keynote: It is Not Always Blinding Obvious Why Records Management Matters

As an Ethics and Compliance professional, my first thought on records management is that the subject sounded dull—like a snooze-fest of filing cabinets and endless paperwork. But trust me, it’s way more important than it seems, especially when you find yourself in the thick of an investigation, which has been a prominent feature of my career. Picture this: you’re trying to piece together a puzzle after something’s gone awry. That’s when those meticulously managed records become your best buddies. They track everything from emails to memos, showing you the who, what, and when of any situation. So, while it might seem boring on the surface, understanding how records are managed can turn out to be a game-changer when you need to dig deep and uncover the truth. It’s like having a trusty roadmap in a chaotic world—suddenly, those records feel less like old paperwork and more like a lifeline.