The Future of Records Management

We live in a time of rapid change, where the flexible working revolution has been followed by the surge in use of artificial intelligence. All of this (and more) has huge implications for information management. This talk looks ahead to what will both influence and be the focal points of activity for records management in the next 18 months.

It will look across a range of legal, technical and ethical trends and considerations, assessing the impact on and vital role of records management. This includes:

• What is a “record” in the future?
• The management of structured data
• Shadow IT challenges
• The utilisation and governance of Artificial Intelligence, including generative AI
• Forthcoming legislation and regulation impacting records management
• The evolving technical landscape for information governance
• Alignment to the ESG (Environmental, Social, Governance) agenda
• Skills and competencies requirements