Tim Rushent

Director of Digital Services EMEA
Crown Records Management
How sustainability can drive meaningful transformation in records management

Tim works with Crown’s clients helping prioritise and deliver core information management solutions, whilst progressing their digital evolution. His focus is helping stakeholders build the knowledge and confidence needed to own and accelerate their digital journey.

Tim is increasingly working on ways to understand and communicate the impact of Crown’s emerging ‘digital for sustainability’ initiatives and is driven to create solutions that make a positive difference to the way we do business. For more than two decades, Tim has led large-scale technology driven transformation programmes, working with organisations across the public and private sectors.

Tim’s expertise and experience includes global process simplification for banking, retail, and consumer businesses. Mass digitisation and secure hosting of patient information in healthcare, process mining in the defence sector, supply chain and customer journey design in retail; cost reduction and customer service improvements in the public sector and governance risk and compliance solutions.

Tim has a MSc in Business Management Systems from Warwick Business School.