Sustainably Yours: Reimagining Information Management as a Service

For many organisations, information remains fragmented, reactive, and hard to govern. As volumes grow and both compliance and sustainability pressures rise, leaders want something simpler and very practical: a single, trusted way to manage information end-to-end.

In this session, Tim Rushent introduces a new vision for Information Management as a Service (IMaaS) – only from Crown. IMaaS is a distinctive, problem-led approach that delivers information needs on-demand from a single source, uniting physical assets, complex data, and critical business information in a coherent model. IMaaS comprises integrated technologies that can be switched on or off exactly when needed. Consumed when and how required.

Rather than focusing on individual technologies, the session explains why this approach matters now, how Crown’s journey shaped this thinking, and what this integrated service looks like in practice.

Through real-world examples, Tim shows how a single “front door” for Information Management can reduce friction, improve decision-making, and support a more sustainably digital future: helping organisations reduce risk, increase productivity, lower cost-to-serve, accelerate change, and enable AI responsibly.